💣⭐ ✳ 𝐆𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞𝐝 𝐭𝐨 𝐑𝐮𝐧 ✳⭐💣
Explore strategies to speed up customer value delivery and improve quality with rapid feedback while managing and mitigating risks effectively. Learn how to engage customers early, often using insights to inform a more dynamic product process. We focus on practical techniques to manage workflow and reduce risks, allowing you to quickly adapt to customer feedback and more closely align with their needs.
Learn from your customers at every stage of the product lifecycle to increase product relevance and user satisfaction fostering a culture of continuous delivery and innovation. Prioritize high-impact, small features to ensure maximum return on investment (ROI) and significantly enhance operational effectiveness and team productivity to consistently exceed customer expectations.
Learning Outcomes
Who should attend? The APV course is for anyone who owns the identification, prioritization, definition and delivery of customer product value. Typical attendee roles include business analysts, project managers, and product managers.
After taking the course, you will have an opportunity to validate that you understand core Kanban topics. We will invite you to take an online assessment that evaluates your understanding and provides you with guidance on areas to improve.
A great way to socialize this course with your peers, co-workers, and managers when exploring different opportunities for professional development and training. A concise overview on the course objectives, topics, and our validated learning approach – this brochure can easily help you explain the return on investment and positive impact that having an AMP course under your belt will bring to both you and your organization! Click HERE to download.
Student substitutions or postponements for classes are accepted at any time. Student cancellations must be made via email. Refunds for student cancellations may be available as follows:
Should a postponement or cancellation occur, you’ll be notified no later than 5 days prior to class. Please reach out with any questions.
John Gillespie is a Professional Kanban & Professional Scrum Trainer. He is one of only a few Scrum trainers globally able to offer the full range of Scrum.org courses. John has numerous LinkedIn recommendations from happy clients.
John has better than 20 years of experience with Scrum and 30+ years of experience in delivering complex software systems. John led the development of Fleet Bank’s (Bank of America) first online banking application and more than 10 lottery system implementations globally. His classes are filled with numerous examples he has garnered on the front lines of software development over the past 25 years.
Over the last 10 years, John has been guiding organizations including Oracle, Bank of America, US Navy, Wells Fargo, Publix, BNY-Mellon, JP Morgan Chase, Department of Homeland Security, Moody’s and Warner Music.
He is based in New York City and offers Scrum training courses with certification all over the world. He trains and coaches Scrum Masters, Product Owners, Development Teams and organizations in their transition to Scrum and Agile.
John is always happy to arrange private training for your company. Please reach out to find out more.
I recently had the pleasure of attending the Professional Scrum Master training taught by John in conjunction with Scrum.org. John is one of the most effective and concise instructors I have had the pleasure of being taught by. He was able to take the potentially overwhelming amount of agile framework information and deliver it to a class of people who had an extremely diverse set of backgrounds and skill levels. He was able to take complex subjects, explain them directly and with emphasis on the most important and functional information. I left this short course feeling extremely well prepared to start engaging the Scrum framework professionally and to guide other teammates on its use as well. I look forward to hopefully enrolling in more of his classes as the opportunity presents itself professionally. Thank you, John!
I had the opportunity to learn from John in his Professional Scrum Master class. John was not only extremely knowledgable about the framework of SCRUM, but he brought years of experience consulting various organizations to achieve their vision. The experience and stories breathed life into the material and made the class that much more impactful to my learning. I absolutely recommend John to anyone who is interested in learning how to cultivate high performing teams through the SCRUM framework.
I took the Professional Scrum Master certification training from John. This training is for folks who would like to understand the basics of scrum framework and dive deep in roles/responsibilities for a scrum master. John is an amazing teacher who focuses on explaining the course with examples and use cases. He is always open to questions and encourages them (either in class or over the email). He made the entire learning process very interactive, which made it so easy to understand. I highly recommend taking the class with him. Best, Swati
John has an encyclopedic knowledge of what it takes to be a Scrum Master, as well as plenty of real-world examples to contextualize that knowledge. After spending the two days with John during his course, I was able to not only pass the PSM I exam but more importantly, I was able to bring his guidance back to my organization and help us improve our own practices. It also helps that he is a nice guy, a patient instructor, and impossible to stump with a question. I recommend John to anyone looking to improve their knowledge of Scrum.
John was a very patient and informative instructor. He made sure that everyone understood every concept before moving forward, and took the time to answer any questions that were asked with great detail.
Thank you for the great class!
John is a skilled Scrum instructor. His presentation makes everyone feel comfortable, no matter their skill level or experience; John’s disarming charm accepts everyone where they are. He also has a deep well of real-life experience with project management that he humbly draws from to refresh whatever content he’s dispensing. A skilled practitioner and trainer, making the world better one Scrum at a time.
I took John’s Professional Scrum Product Owner course to sharpen my Scrum/Agile knowledge and to learn more about the Product Owner role in a Scrum environment. John is extremely knowledgeable and was very accommodating to the class. You could tell he really is passionate about teaching the subject. He made sure to answer all of our questions and provided numerous resources to help advance our Scrum knowledge. Additionally, he gave useful advice and real-life insights on how we could improve our Scrum practices at our jobs (and made me realize how little Scrum we actually exercise). I would highly recommend his courses if you’re interested in furthering your career in Scrum.
John is an amazing Agile coach and trainer. His two days of training ( BNY employee training) was priceless in learning agile. I still remember how confused and resistant faces (to adapt to agile) changed to smiles, and everyone relaxed. This was only possible due to the way John encouraged questions and patiently cleared each doubt without being too focused on completing his training modules for day 1. Once the group doubts were cleared, the next day we not only finished the all the training modules but had time for questions. I for one thoroughly enjoyed his coaching. Even after the training, he was fully available to hand hold anytime and help us succeed as the organization worked its way to adapt to Agile. He is a great trainer, mentor and someone who made me love Agile and made it so easy for me to understand and apply. I thoroughly recommend John to anyone who wants to go the Agile way, both individual or organization.
John provided our group of 8 new Product Owners an excellent course. We discussed real-life scenarios, John’s experiences, and how to put the classroom material together with his experience into our business model. It was an excellent experience and was the first time most of the people in our group had received any exposure to any of the concepts related to a Product Owner. Additionally, this course provided the material and requirements necessary to pass the 80 questions Professional Scrum Product Owner I exam. During the course and the day after the course ended, I studied the provided materials as well as the online materials offered by Scrum.org. I passed the exam one day after the course ended! Thanks for your expertise and for such a great course, John!
John is an amazing trainer. One of the best Scrum Masters ever! Had the privilege of attending a course he taught and the quality and delivery were just phenomenal in terms of accuracy and brevity! One of the finest trainers out there. Highly recommend his training and do wish and plan to take some more.
If you need more information, schedule a short chat with John Gillespie: